Solar Connective Privacy Policy

Welcome to Solar Connective LLC. We appreciate your trust in us and are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your information when you access the Solar Connective website (“Solar Connective Website”) and when you use the communication and related services offered on or through the Solar Connective Website (the “Service”). Unless explicitly stated otherwise by Solar Connective, this Privacy Policy applies to all users of the Service and the Solar Connective Website.

Information Collection

In order to access the Service, you may need to become a member (“Member”) by completing one or more registration forms. During registration and thereafter, we may collect various types of information from you:

1.1 Personal Information: This includes your name, email address, postal address, contact telephone number, and other information that can personally identify or contact you. It may also include user IDs and passwords.

1.2 Billing Information: This includes credit card information and billing address, which we use to bill you for the Service.

1.3 Usage Information: We collect information such as your IP address, Service plan choices, Service usage levels, calling history, click patterns on the Solar Connective Website, and other data that reflects your use of the Service or the Solar Connective Website.

1.4 Anonymous Information: This information is aggregated and cannot be used to identify you or your specific usage history. It may include parts of Personal Information and Usage Information, which have been anonymized and combined with data from other users.

1.5 Additional Information: We may also collect other information necessary to provide the Service, such as your business name, demographic details, technology preferences, or how you found Solar Connective.

Even if you haven’t registered or subscribed to any Service, your presence on the Solar Connective Website may result in the collection of certain information.

How We Use Your Information

We use the collected information for various purposes, including but not limited to:

2.1 Regulating Access: We use your Personal Information to regulate access to the Service and enhance the security of the Solar Connective Website.

2.2 Personalization: Your information helps us personalize and improve your experience on the Solar Connective Website.

2.3 Promotions: We may promote Solar Connective products or services to you, including contacting you via email.

2.4 Partner and Sponsor Promotions: With your consent, we may assist our partners and sponsors in promoting their products or services to you. This may involve contacting you via email, text or phone. We offer the option to opt-out of receiving such promotions during the registration process.

2.5 Customer Contact: If you provide your telephone number online, we may contact you with information about new products, services, or upcoming events. If you prefer not to receive such calls, please notify us via email.

2.6 Internal and Administrative Purposes: We may use your information for internal or administrative purposes related to providing secure and high-quality services to our Members.

2.7 Billing and Support: Billing and Usage Information are used for billing you for the Service and providing technical and billing support.

2.8 Anonymous Information: Anonymous Information is used to optimize our marketing efforts, determine the success of marketing campaigns, provide demographic information to sponsors, advertisers, and partners, and for other commercial purposes.

2.9 Third-Party Providers: We may use third-party providers and subcontractors to deliver services or features on the Solar Connective Website. They may receive some of your information, but we ensure it’s used exclusively for providing the specified Solar Connective features or services.

2.10 Legal Compliance: Solar Connective reserves the right to use or disclose any information to enforce our user agreements, use policies, or in response to requests by law enforcement agencies, even without a subpoena, if we reasonably suspect a violation of our user agreements, use policies, or any applicable law.

Information Storage and Security

Solar Connective maintains technical and organizational security measures to protect your data from loss, misuse, or alteration. While we cannot guarantee absolute security, we take diligent efforts to prevent unauthorized access to your information.

Please note that certain information, except for Billing Information, cannot practically be stored in a PCI (payment card industry) or HIPAA (healthcare patient confidentiality and security) compliant manner. Therefore, we advise against using the Service to collect or store sensitive financial, payment, or personal information. We recommend keeping your user information, like account IDs and passwords, confidential, as we are not responsible for any unauthorized use or disclosure of your information.

Use of Cookies, Web Beacons, and Log Files

Solar Connective employs cookies to enhance your experience on the Solar Connective Website. Cookies are small files placed on your computer’s hard drive by your web browser to identify your computer uniquely. They help us with log-ins, tracking your previous visits, and improving the user experience. We do not use cookies to retrieve personal information unless you knowingly provide it.

Some business partners, sponsors, and advertisers may also use cookies through the Solar Connective Website to track the success of their advertising and marketing efforts. You can manage your browser’s cookie settings to enhance security or limit cookie usage.

Additionally, we use web beacons to track page presence and browsing patterns. These do not store personal information on your computer. Our servers log visitors’ IP addresses, browser types, referring and exiting URLs, and other statistical information, treating it as Anonymous Information, unless required for policy, agreement, or law enforcement purposes.

Other Events

Please be aware that any information collected or provided may be transferred or assigned in the event of a merger or the sale of all or part of the Solar Connective business or a similar event.

Links to Third-Party Websites

The Solar Connective Website may contain links to third-party websites and advertisements promoting third-party products and services. Please note that this Privacy Policy applies only to information collected by the Solar Connective Website and other websites operated or controlled by Solar Connective. We are not responsible for the privacy practices of third-party websites, so we encourage you to read their privacy statements.

Children

The Solar Connective Website and the Service are not intended for use by children or minors. If minors use the website or the Service, we urge them to do so under parental guidance and after a review of applicable terms, including this Privacy Policy.

Modifications and Cancellation

Solar Connective reserves the right to modify this Privacy Policy at any time by publishing updates on the Solar Connective Website, sending email notices, or transmitting updates through the Service. These modifications will be binding on all users. If you disagree with any changes or wish to stop being subject to this Policy, you may contact Solar Connective to cancel your account. Upon full payment of any outstanding amounts for Solar Connective services, we will make diligent efforts to delete your Personal and Billing Information.

Liability

Solar Connective liability arising from this Policy or any breach thereof is subject to the general limits of liability stated in the Solar Connective Terms of Service.

General Contact Information

Company: Solar Connective LLC

Phone: 714-628-6757

Address: 8147 Delmar Blvd Apt 203, St. Louis, MO 63130

Website: www.solarconnective.io

Email: [email protected]

www.solarconnective.io Privacy Policy

The Solar Connective Privacy Policy outlines how Solar Connective LLC, handles your data when providing application, support, consulting, or hosting services (“Services”) through Solar Connective. Solar Connective processes Services Data on behalf of its clients through SolarConnective.io, a solar provider.

Services Data Use

Services Data, including data accessed through SolarConnective

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environments, is used to fulfill client requirements specified in relevant Solar Connective customer agreements for Services or Software Offerings. Solar Connective technical staff may access Services Data to monitor system performance, test systems, and implement upgrades. Any temporary copies of Services Data created during this process are maintained only for the relevant purposes.

Solar Connective may also be required to provide personal information to comply with legally mandated reporting, disclosure, or other legal processes or to protect the health and safety of Solar Connective employees, clients’ employees, or the public.

Data Transfer and Access

Solar Connective may transfer and access Services Data globally as necessary for the specified purposes. When subcontractors are engaged to assist in providing Services, their access to Services Data is consistent with relevant customer agreements and this SolarConnective

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Use of Services Data by Clients

Solar Connective clients control access to Services Data by their end-users. Clients are responsible for providing necessary notices and obtaining required consents for Solar Connective to access and use Services Data.

Data Access Control

Solar Connective controls access to Services Data based on job roles and responsibilities. Access to Services Data in hosted systems is regulated through access control lists (ACLs) and account management frameworks.

Collection of Personal Information

Some Solar Connective Cloud Offerings may allow clients to collect personal information from their end-users through cookies and similar technologies. Clients should seek legal advice regarding the collection of such information to ensure compliance with applicable laws, including required notices and consents.

Modifications to Policy

Solar Connective reserves the right to modify or supplement this Privacy Policy at any time. The most recent version will be available on the website. For questions about this Privacy Policy or Solar Connective practices, contact Solar Connective.